Due to the ongoing Coronavirus (COVID-19) situation, revised emergency timetables have been

introduced for both bus, coach and train services nationally from Monday 30th March 2020. This will

see further changes to some timetables that were issued on 23rd March, following Government advice

not to travel unless necessary.

For details of the service changes please see the following document link below.

MESSAGE FROM HERTS CC - April 21st 2020

As you will all be aware due to the current Covid-19 crisis, there have been many and frequent changes to the bus network throughout Hertfordshire.

 Due to the current Covid-19 crisis, bus service levels in (insert your area) are subject to frequent change.

You can check your service information before you travel at:

All Arriva customers are being asked to only use contactless payment or the

digital m-ticket app. to help reduce the amount of physical contact between customers and drivers.

Arriva drivers will not be able to provide change to customers and any over payment of fares will be

donated to the NHS COVID-19 Appeal, which is supporting NHS staff and volunteers. Cash will only

be accepted as a form of payment in exceptional circumstances and where the correct fare can be


Arriva have also implemented social distancing measures to help protect drivers and customers

wherever possible. This includes cordoning off the front seats near to the driver’s cab, ensuring all

services are operated by buses with screens where possible for additional protection. Arriva are constantly monitoring the ongoing situation with a view to focusing on critical bus services where appropriate. For more details:

Given the constantly changing situation it is strongly recommended that you should check for the latest updates online prior to travelling.

It is suggested to link services 90/91 with Cambridgeshire service 127. Some draft timetables for consideration can be found at the link below.

Herts County Council have announced a new transport strategy involving a greater emplhasis on non-car journeys.

Together with an Enhanced Partnership Plan for buses. Detailed documentation is at

Intalink Bus Strategy September 2019 (PDF 2MB)              Intalink Enhanced Partnership Plan and Scheme

Intalink bus strategy easy read

                                                Twitter @NorthHertsBUG

April 2020